
Celebrating 500K Orders Together
What started as a small idea has grown into something beyond our wildest dreams. 500K orders placed by customers who believe in us and our vision.
This milestone is more than just a number. It’s a community, a journey, and a story we’ve built together with all of you.
To celebrate and say thank you, we’re offering up to 80% off during our Milestone Sale.
Here’s to the next 500K and to growing together.
With gratitude 🤍
Harlow & Lane
Frequently asked questions
Answer all your questions!
How can i track my order?
You can easily track your order by entering your order number along with your email address or phone number. If you already have a tracking number, you can simply enter that as well. After submitting the details and clicking "Track," the current status of your order will appear.
Please note that it’s normal for the progress bar to stay on "Info received" until your package has been delivered. As your shipment moves through transit, updates will appear at the bottom of the page.
Is the shipping free?
We ship all our orders within the US with UPS. Order before 11:00 PM and your package will be shipped the same day, free of charge. That means fast, reliable delivery at no extra cost.
Can I return the item(s) if I don’t like them?
Not quite satisfied? No worries! You can easily and quickly return your order within 30 days of receipt. We make sure the process goes smoothly, so you don't have to worry. Please check the Refund Policy and FAQ in our website footer for more information.
How do I choose the right size?
Our clothes fit exactly as indicated in the size chart. You will find the size chart with each product, so you can always choose the right size and be sure it fits perfectly.
We’re here to help
Got a question or need some advice? Our team is always happy to help. Reach out anytime and we’ll make sure you get the support you need.
📧 Email: info@harlowlanecharleston.com
🕒 Hours:
Monday – Friday: 9 AM – 5 PM
Saturday – Sunday: 10 AM – 3 PM
For quick answers, don’t forget to check our FAQ page.