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Shipping Policy

Shipping Policy – Harlow & Lane

At Harlow & Lane, we are committed to providing all our customers with fast and reliable delivery. This shipping policy outlines the timeframes, costs, and procedures to ensure a smooth and satisfying shopping experience.

Delivery Times

Orders are shipped within 24 to 48 hours after purchase confirmation. Once shipped, delivery usually takes 5 to 14 business days. Please note that delivery times may vary depending on:

  • Weather conditions

  • Peak seasons (e.g., holidays)

  • Customs clearance (if applicable)

Free Shipping

All orders come with free shipping, regardless of the order amount or your location. This is part of our commitment to making your shopping experience as seamless and enjoyable as possible.

Direct Shipping

All orders are shipped directly from our supplier. This ensures:

  • Reduced processing times

  • Better quality control on every item shipped

  • More efficient delivery to our customers

Order Processing

  • You will receive a confirmation email after placing your order

  • Processing and shipping within 24 to 48 hours

  • A tracking number will be sent once your order has shipped, so you can monitor your package in real time

Order Tracking

Tracking is available for all orders. With your tracking number, you can follow your delivery progress directly on the carrier’s website, giving you full visibility on where your package is and when it will arrive.

Customer Support

Have questions about your order or our shipping policy? Our team is here to help!
📧 info@harlowlanecharleston.com
We are committed to responding quickly and professionally.

Limitations and Exceptions

Despite our best efforts, some unforeseen circumstances may cause delays, such as:

  • Customs inspections

  • Severe weather conditions

  • Force majeure events

Harlow & Lane cannot be held responsible for such delays but we appreciate your understanding in these cases.

Conclusion

Harlow & Lane is dedicated to providing an exceptional shopping experience, which includes reliable and fast shipping.
For any additional questions, please contact us at 📧 info@harlowlanecharleston.com.

Free premium shipping

Free shipping with tracking via UPS throughout the US.

Customer Service

Always available within 24 hours.

100% Money-Back Guarantee

Easy returns within 30 days

Secure payment

Pay securely and quickly with bank cards (Visa, Mastercard, Maestro), American Express, Apple Pay, Google Pay, and Shop Pay.