Privacy Policy – Harlow & Lane

At Harlow & Lane, your privacy is part of our commitment. Shopping should always be an enjoyable experience — never intrusive. This policy explains how we handle your personal data with care, respect, and transparency.

🔎 What we collect

When you browse our site or place an order, we may collect certain information to provide you with the best service possible:

• Your name and contact details

• Your shipping and billing addresses

• Your email address and phone number

• Your payment information

We only collect what is necessary — nothing more.

🎯 Why we use your data

Your information helps us personalize and streamline your experience. It may be used to:

• Process and ship your orders

• Manage payments and prevent fraud

• Keep you updated about your order status

• Respond to your questions or requests

• Send you updates or offers (with your consent)

🤝 With whom we share your data

Your privacy is essential. We never sell or rent your data. We only share it in the following cases:

• With our service providers (delivery, payment processing)

• If required by law or legal proceedings

• To protect the rights or safety of Harlow & Lane, our customers, or the public

🔐 How we protect your information

We use modern security technologies to protect your personal data, including:

• Encrypted payment processing

• Limited access to authorized team members only

🕒 Data retention

We retain your data only as long as necessary to:

• Complete your orders

• Fulfill legal and tax obligations

• Improve our services

After this, your data will be deleted or anonymized.

✅ Your rights

You remain in control of your data. At any time, you may:

• Access your personal data

• Request correction if it is inaccurate

• Request deletion of your data (unless legally required otherwise)

• Withdraw your consent for marketing or analytics use

Contact us easily to exercise these rights.

🍪 About cookies

We use cookies to improve your browsing experience, remember your preferences, and analyze site usage. You may disable cookies in your browser settings, but this may limit certain features.

📝 Updates to this policy

We may update this policy when necessary. Any changes will be posted on this page along with the update date.

📬 Contact us

Have a question, concern, or request regarding your personal data?
Write to us at: info@harlowlanecharleston.com

Thank you for trusting Harlow & Lane. Your data — just like your style — is in safe hands.